ZNBS, as your data collector, controller, and processor, is committed to complying with national and international data protection laws and regulations in safeguarding the privacy, confidentiality, and trust of the data subjects and the security of all data.
Personal Data comprises all the details that ZNBS holds or collects about you, directly or indirectly, including your name, identification number, location data, transactions, financial information, interactions and dealings with ZNBS. This includes information received from third parties, collected using ZNBS website, cookies and the ZNBS electronic banking services.
This policy statement, together with ZNBS Terms and Conditions for ZNBS Accounts, sets out the basis on which any Personal Data ZNBS collects from you, or that you provide to ZNBS online or offline, will be processed by ZNBS. Please read the following carefully to understand ZNBS views and practices regarding your Personal Data and how ZNBS will treat it. ZNBS will process all your Personal Data strictly for the intended purpose, and in accordance with applicable Data Protection laws and international best practices around Data Protection.
Data processing includes any operation or set of operations performed on Personal Data, whether by automated means, including collection, recording, storage, use, copying, and transfer. ZNBS will collect and process your Personal Data for purposes including:
Please note that ZNBS may share your Personal Data as required by law or by order of any competent court or (semi-) governmental authority or in matters of public safety or policy. Under strict conditions of confidentiality, ZNBS may share your Personal Data with ZNBS agents and ZNBS contractors who may use it on ZNBS’s behalf or in connection with the furtherance of the contractual relationship with ZNBS to enable ZNBS provide banking services to you.
Subject to legal and contractual exceptions, you have the following rights to your Personal Data under the terms of applicable laws:
The rights stated above may be exercised with reasonable frequency and without undue delay at your branch or through your Relationship Manager.
ZNBS collects certain information from and about ZNBS visitors in the following ways:
ZNBS may collect the following personal information:
ZNBS may collect non-personal information, including:
ZNBS uses the collected information for the following purposes:
We may share your information in the following circumstances:
ZNBS employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. ZNBS does not disclose any information about any subscriber's usage of Digital Platforms except in specific cases, and ZNBS does not share information with any unaffiliated third parties for marketing purposes unless you expressly give ZNBS permission to do so.
You have the following choices regarding your information:
Any information submitted to ZNBS during a support issue will only be made available to ZNBS.
All Personal Data you provide to ZNBS is stored on ZNBS secure servers. You are responsible for keeping this password confidential. ZNBS will never ask you to share any of your Passwords and you are requested not to share any password with anyone.
ZNBS will retain your Personal Data and Banking records for a minimum period of 10 years, as required by the Law.